About us

At Paradise Aroma, we believe in the power of nature to soothe and rejuvenate the mind, body, and soul. That's why we've created a line of direct-to-consumer eucalyptus shower products that make it easy for you to bring the healing properties of eucalyptus into your daily routine.

We made a eucalyptus shower bundle that you can hang on your showerhead or on the wall of your shower. The bundle is made from fresh eucalyptus branches that have been carefully selected for their high essential oil content. As the hot water from your shower hits the eucalyptus, it releases the oils, creating a steamy, spa-like experience that can help to clear congestion, soothe sore muscles, and relax your mind.

We source our eucalyptus from small, sustainable farms, and hand-package each bundle with care in our Paradise Aroma facility. We believe in providing our customers with the highest quality products at an affordable price, and are committed to using eco-friendly and sustainable practices in all aspects of our business.

Thank you for choosing Paradise Aroma. We hope that our eucalyptus shower bundle helps you to create a little oasis in your own home, and that you'll come back to us time and time again for all your eucalyptus needs.

 

General

When should I expect my order?

All orders ship within one business day via USPS from our farms in California.

Orders typically take2-4 business daysto be delivered.

Tracking information is provided via email from upon shipment of your order from support@paradisearoma.com

How does the subscription work?

When you sign up for our subscription, we'll make sure you receive a fresh new batch of eucalyptus every month - without you having to lift a finger!

By default, we send out the deliveries every month, but if you want to adjust the frequency to your liking, you totally can.

If you need to pause or cancel your subscription at any time, no problem! You can do it yourself through your online account in the website footer or login through the menu.

And if you ever need any help, just shoot us an email at support@paradisearoma.com - we're always here for you!

How do I cancel my subscription?

Don't worry, cancelling your subscription is easy!

All you have to do is head on over to our subscription center in the header of our website or just shoot us an email.

You can cancel anytime before your next order ships, so you're totally in control.

Plus, we'll always keep you in the loop with email notifications before each shipment - so you'll never be caught off guard!

How do I know the status of my order?

When you order online, we add it to our queue and take great care in picking, packing, and shipping your order for speedy delivery.

You'll receive tracking info and a link to our shipping carrier's site, where you can sign up for text or email updates on your order's journey.

Can I change my shipping address?

Please email us here as soon as possible with your request for a shipping address change. 

We try our best to get orders out the door quickly, so the sooner you can let us know, the better!

Can I change or cancel my order?

Please email us here as soon as possible with your request for an order change or cancellation.

We try our best to get orders out the door quickly, so the sooner you can let us know, the better!

What payment methods do you accept?

We accept all major credit cards (VISA, MasterCard, AMEX), Apple Pay, Google Pay, and Shop Pay.

Eucalyptus

How does the Eucalyptus Stay Fresh?

To keep your eucalyptus fresh, we include a hydration pack in each bundle and ship via expedited methods.

This ensures maximum freshness upon arrival. For best results, open the package promptly upon delivery and enjoy the invigorating aroma!

How do I hang my Eucalyptus in the shower?

We've got everything you need covered in your eucalyptus bundle! Along with instructions, we've included a twine ribbon for easy tying to your shower head.

But if you prefer, we've also included an adhesive hook for even more flexibility. So, just sit back, relax, and bask in the spa-like experience of eucalyptus in your own shower!

How long does Eucalyptus last in the shower?

Your eucalyptus is freshest within the first two weeks and can last up to a month in the shower. Replace it weekly or monthly as desired.

After use, repurpose your eucalyptus as a beautiful vase decoration instead of tossing it out. Enjoy the benefits of eucalyptus in your shower and beyond!

My bundle arrived dead and dry, what do I do?

We’re sorry to hear that your eucalyptus bundle didn’t arrive in its best condition. Weather and shipping conditions can take a beating on our delicate product.

Please reach out to our customer service team, and include a photo of the bundle & packaging.

We’ll be happy to assist with a replacement or refund to make sure you’re satisfied with your experience!

Shower Mist

How do I use the Shower Mist?

Simply spritz 2-3 sprays of the mist in a running hot shower.

Let the steam diffuse the eucalyptus aroma, creating a refreshing, spa-like experience as you breathe deeply and relax.

If you prefer a stronger scent, feel free to add an extra spritz or two.

Can I use the mist if I have allergies?

Eucalyptus oil may help with respiratory allergies by clearing airways.

However, if you're allergic to eucalyptus or essential oils, we recommend consulting your healthcare provider before use.

Is it safe for children & pets?

Eucalyptus oil is strong, so we advise using the mist with caution around children and pets.

Always ensure proper ventilation when using the product.

Can I use the mist outside the shower?

Yes! Our mist works great as a room freshener, on bedding, in a essential oil diffuser or in your car for a refreshing scent.

Just avoid spraying directly onto surfaces that may stain.

My bottle arrived dented and leaked. What do I do?

We apologize for any inconvenience caused by a damaged bottle!

Contact our customer service team, include a photo of the dented and leaked bottle, and we’ll ensure a quick replacement or refund.

We’re here to help make things right!