FAQs

We hope we can answer your questions below, but if not, feel free to contact us!

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How should I hang my Eucalyptus in the shower?

With your bundle, we provide detailed step-by-step instructions and even include a ribbon for hanging. The large bundle can typically be hung over the shower pipe or attached using the included ribbon.

How long does Eucalyptus last in the shower:

Just like fresh flowers, eucalyptus is at its freshest during the first week and can last for about a month in the shower. When to replace it is a personal decision, but some people replace it as often as once a week, while others wait a few months before replacing it. Experiment to see what works best for you. And when you do replace your bundle, don't toss it out! Eucalyptus can make for a beautiful vase decoration after it has been used in the shower.

Can I use the Eucalyptus outside my shower?

You might enjoy displaying your eucalyptus in a vase to experience its aroma outside of the shower. If you prefer, you can also place the vase in your bathroom instead of hanging it on the shower head.

How does the Eucalyptus stay fresh during shipping?

For each large bundle, we include a hydration pack to keep the eucalyptus fresh during transit. We only use expedited shipping methods (1-3 days) to ensure that the eucalyptus arrives at your doorstep in the same condition as when it left our farm.

How do I know the status of my order?

Once you place your order online, it will be added to our queue. We will then carefully pick, pack, and ship your eucalyptus to ensure that it reaches you as quickly as possible. You will be provided with tracking information and a link to our shipping carrier's site, which will allow you to receive text or email updates on the status of your eucalyptus during its journey.

Can I change my shipping address?

Please email us here as soon as possible with your request for a shipping address change.  We try our best to get orders out the door quickly, so the sooner you can let us know, the better!

Do you offer same day delivery?

Unfortunately, we do not offer same-day delivery. However, our shipping times are fairly quick, as we use express service, which typically takes 2-7 days from the time you place your order to the time you receive your eucalyptus.

Can I change or cancel my order?

Please email us here as soon as possible with your request for a shipping address change.  We try our best to get orders out the door quickly, so the sooner you can let us know, the better!

What if my ordered arrived damaged?

Please let us know right away if your plant or pot are damaged.  Send an email along with photographs to support@paradisearoma.com. Please include your order number in the subject line.  

What payment methods do you accept?

We accept all major credit cards (VISA, MasterCard, AMEX), Apple Pay, Google Pay, and Shop Pay. Please note that some banks may charge users foreign transaction fees when you pay by credit card.